Local Products

Local Products

At Al Hekma, we take pride in sending fresh produce and fruits straight to our home country. We understand that eating fresh fruit improves our health and overall well-being and is not only necessary but also a significant aspect of our everyday lives. Our local services are made to guarantee that you get the freshest, highest-quality produce possible.

We provide different delivery options that are customized to meet regional requirements, guaranteeing that fresh produce is delivered to your home country with greater care and precisely. Everything up to delivery is included in our services.

Al Hekma places a high value on local service in Qatar, establishing people in touch with customer support agents for your building. We take into consideration your unique needs and suggestions to improve our services.

The Fresh Fruits' Six Steps to Satisfaction

• Inquiries Contact us, and one of our highly-trained customer service representatives will meet with you to discuss your particular needs, either on your premises or in a manner most convenient to you.
• Account Managers: Our customer service representatives work hand-in-hand with an account manager who oversees your account. They ensure every specification you require is met—whether you require particular products from a particular location, or whether you need a small order or multiple containers; one item, or the more than five hundred we offer. We thrive on receiving your feedback, and so we are always happy to hear how we can make our service better for you in the future.
• The Ordering System Once you have placed your order, it is immediately tracked on our comprehensive order logging system. What this means in practice is that our operations and logistics teams instantly prepare for the delivery of your order, assigning room in our cold storage facilities and in our delivery fleet.
• Quality With our strict attention to quality assurance, our produce arrives fresh and in perfect quality. After a final rigorous assessment by our quality control professionals, we will dispatch it to you shortly afterward.
• Delivery We deliver your product within hours of its arrival, as with our huge fleet, we are able to deliver several times a day, whether day or night. Our fleet is monitored by satellite, meaning that we can check at any time to see exactly where your order is, 24/7. And, there is always someone available who is responsible for your account, should you need to call or email. We deliver on time and to the place you specify.
• Post-Delivery Once you have received your order, your account manager will follow up and address any outstanding issues or queries you might have and deal promptly with them so you do not have to face any inconvenience. If you require advice or help with the display or care of your order, we will be only too happy to assist you, as we have merchandising specialists who are at your service.